a. Personal Information We may collect the following personal details during sign-up or usage:

• Full Name

• Email Address

• Phone Number

• Date of Birth

• Address

• Profile Photo

• Gender (if provided)

• User Role (Client or Housekeeper)

b. Location Information We collect location data in two specific ways:

• For Matching: When you first use the app, we collect your general location to match clients and housekeepers within a defined service radius.

• Live Location Sharing (Housekeepers Only): When a housekeeper accepts a task and marks their status as “On My Way” or “Started,” we begin to collect their precise, real-time location. This is done to provide the client with an accurate estimated time of arrival (ETA) and for safety purposes. This live tracking continues only for the duration of the active task and stops immediately when the task is marked as “Ended.” On Android, this feature runs as a foreground service, which means a persistent notification will always be visible on your device, making you aware that your location is being shared.

c. Authentication and Account Information

• Firebase Authentication UID

• Login method (email or phone)

• Verification status (email or phone)

d. Device and Usage Data

• Device type and OS

• IP address

• App crash logs

• Usage activity (e.g., page visits, button clicks)

e. Notifications Firebase Cloud Messaging (FCM) token

     It is used to send you service updates, request alerts, and other important notifications.