Delete Account

Request permanent deletion of your Hombsy account and personal data

Submit Deletion Request

Request submitted successfully. Our team will verify and delete your account in 3-5 business days.

What will be deleted:

  • Account information (name, email, phone number, address)
  • Your profile picture
  • Service booking history and task logs
  • Stored locations, schedules, and service preferences

What is retained temporarily:

For compliance, tax, safety, and operational reasons, we may retain certain records temporarily:

  • Transaction receipts and billing invoices
  • Ongoing customer support conversation logs
  • Basic task audit reports (necessary for housekeeper payroll verification)

These records are isolated from active databases and permanently purged after the legal holding period.